Written by Kristy Durso, Incredible Memories Travel for Facebook Post, October 30, 2022
This should be the STANDARD for all airlines when they have a manual wheelchair user!!!!!
@flyfrontier has upped their game when it comes to caring for manual wheelchair users.
Because my chair has been damaged so often, I always request that we attempt to put it in the cabin. First we try the closet. If it doesn’t fit, we try the overhead. If it doesn’t fit, then it can go in cargo.
There is a seat strapping method that can be done, but most of the time, if I ask about it, I’m looked at like I have three heads. One airline said they can only strap in musical instruments. One employee of a different airline said they could do cellos but not wheelchairs because in an emergency, the cello could be moved quickly….. my frame weighs 20 lbs and when collapsed is way more maneuverable than a cello. 
When I requested they try the cabin, I had ZERO pushback, and it was placed in a leather bag, and strapped to a seat. It’s true one flight attendant grumbled a little, worried about how much later the process would make us since we were already delayed, but in the end he was very kind. The entire staff was well aware of the laws regarding wheelchair storage, which I have never run into before.
If you are hesitant to fly frontier airlines because they are a budget airline, trust me when I say I have received better accessibility service here than I have when I have flown first class.
SO impressed.
Note: the law says that an airline must stow a collapsible wheelchair in the closet onboard the plane. If the plane has more than 100 seats, and does not have a closet, then they must use the seat strapping method. My frame is not collapsible, but it breaks down. If it doesn’t fit in the closet or overhead bin, we keep the wheels in the cabin and put the frame in cargo.
#wheelchairtravel#wheelchairflying#accessibletravel#incrediblememoriestravel#accessiblememories#knowbetterdobetter#kristygoes#kristyrolls