Written by Chillie Falls, AccessAdventure.net, October 6, 2025
Scammers Targeting Guests at Long Beach Cruise Terminal, Carnival Responds
A recent Carnival guest has raised concerns about transportation scams at the Long Beach Cruise Terminal, describing the debarkation process as “unnerving.” The traveler reported being approached by fake rideshare drivers and warned by a security guard that these individuals were likely scammers.
The incident, which was shared with Carnival brand ambassador John Heald, left a negative final impression on what was otherwise an enjoyable cruise. While the guest didn’t specify which ship they sailed on, Carnival currently operates three vessels from Long Beach—Carnival Firenze, Carnival Panorama, and Carnival Radiance—offering itineraries to Baja Mexico, the Mexican Riviera, and even Hawaii.
Scams like fake Uber drivers or overcharging for rides are common at busy cruise ports, especially during the hectic debarkation process. Thousands of guests are leaving the ship, collecting luggage, and trying to find rides—all of which can be overwhelming and create opportunities for scammers.
Although Carnival doesn’t control port traffic or outside transportation, Heald acknowledged the concern and said he would pass the report along to Carnival’s team and the Port Authority. “We don’t control traffic into the port, but I completely understand. I’ll ask our colleagues to speak with the port authority,” he said.
While direct action may be limited, Carnival could help by warning guests through onboard announcements, signage at the terminal, or notices in the Fun Times newsletter to raise awareness and improve safety.